Account, billing and subscriptions

Questions about your account and plan and team

Laura avatar David Whitner avatar
12 articles in this collection
Written by Laura and David Whitner

What currency do you bill in?

Currency, USD, Dollars, subscription, plan
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I change my password?

password, login, change, account
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can you pull together bespoke reports for me?

tailored reports, made to order reports
Laura avatar
Written by Laura
Updated over a week ago

I've signed up with the wrong email address. How do I change it?

sign up, login, incorrect email, change
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I update my payment card details?

payment, card, billing, update, subscription
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I remove a teammate?

remove, delete, email, teammate
David Whitner avatar
Written by David Whitner
Updated over a week ago

I've just signed up for a Pro subscription but my account shows as locked

login, payment failed, decline, card
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do invite my team to join the account?

invite, team, start, account, add
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can you pay by invoice, PO or bank transfer?

account, invoice, PO, BACS, payment
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can I add our company details to the invoice?

invoice, billing, subscription, address, details, tax, VAT
David Whitner avatar
Written by David Whitner
Updated over a week ago

Where can I see my invoices?

billing, receipt, invoice, charges, subscription
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I cancel my plan subscription?

cancel subscription, cancel plan, close account, end, terminate
David Whitner avatar
Written by David Whitner
Updated over a week ago