Account, billing and subscriptions
Questions about your account and plan and team
14 articles in this collection
Written by Laura and David Whitner
Written by Laura and David Whitner
Can I make a teammate an account admin?
change admin, user role, teammate, manage users
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can I change my email address?
change email, login, update details
Written by David Whitner
Updated over a week ago
Updated over a week ago
What currency do you bill in?
Currency, USD, Dollars, subscription, plan
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I change my password?
password, login, change, account
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can you pull together bespoke reports for me?
tailored reports, made to order reports
Written by Laura
Updated over a week ago
Updated over a week ago
I've signed up with the wrong email address. How do I change it?
sign up, login, incorrect email, change
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I update my payment card details?
payment, card, billing, update, subscription
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I remove a teammate?
remove, delete, email, teammate
Written by David Whitner
Updated over a week ago
Updated over a week ago
I've just signed up for a Pro subscription but my account shows as locked
login, payment failed, decline, card
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do invite my team to join the account?
invite, team, start, account, add
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can you pay by invoice, PO or bank transfer?
account, invoice, PO, BACS, payment
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can I add our company details to the invoice?
invoice, billing, subscription, address, details, tax, VAT
Written by David Whitner
Updated over a week ago
Updated over a week ago
Where can I see my invoices?
billing, receipt, invoice, charges, subscription
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I cancel my plan subscription?
cancel subscription, cancel plan, close account, end, terminate
Written by David Whitner
Updated over a week ago
Updated over a week ago