Account, billing and subscriptions
Questions about your account and plan and team
15 articles in this collection
Written by Laura and David Whitner
Written by Laura and David Whitner
Do you offer discounts to Non profit organisations?
charity, not for profit, discount
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can I make a teammate an account admin?
change admin, user role, teammate, manage users
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can I change my email address?
change email, login, update details
Written by David Whitner
Updated over a week ago
Updated over a week ago
What currency do you bill in?
Currency, USD, Dollars, subscription, plan
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I change my password?
password, login, change, account
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can you pull together bespoke reports for me?
tailored reports, made to order reports
Written by Laura
Updated over a week ago
Updated over a week ago
I've signed up with the wrong email address. How do I change it?
sign up, login, incorrect email, change
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I update my payment card details?
payment, card, billing, update, subscription
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I remove a teammate?
remove, delete, email, teammate
Written by David Whitner
Updated over a week ago
Updated over a week ago
I've just signed up for a Pro subscription but my account shows as locked
login, payment failed, decline, card
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do invite my team to join the account?
invite, team, start, account, add
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can you pay by invoice, PO or bank transfer?
account, invoice, PO, BACS, payment
Written by David Whitner
Updated over a week ago
Updated over a week ago
Can I add our company details to the invoice?
invoice, billing, subscription, address, details, tax, VAT
Written by David Whitner
Updated over a week ago
Updated over a week ago
Where can I see my invoices?
billing, receipt, invoice, charges, subscription
Written by David Whitner
Updated over a week ago
Updated over a week ago
How do I cancel my plan subscription?
cancel subscription, cancel plan, close account, end, terminate
Written by David Whitner
Updated over a week ago
Updated over a week ago