Account, billing and subscriptions

Questions about your account and plan and team

Laura avatar David Whitner avatar
12 articles in this collection
Written by Laura and David Whitner

How do I change my password?

password, login, change, account
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can you pull together bespoke reports for me?

tailored reports, made to order reports
Laura avatar
Written by Laura
Updated over a week ago

I've signed up with the wrong email address. How do I change it?

sign up, login, incorrect email, change
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I update my payment card details?

payment, card, billing, update, subscription
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I remove a teammate?

remove, delete, email, teammate
David Whitner avatar
Written by David Whitner
Updated over a week ago

I've just signed up for a Pro subscription but my account shows as locked

login, payment failed, decline, card
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can you pay annually?

Annual payment, yearly payment, subscription, plan
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do invite my team to join the account?

invite, team, start, account, add
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can you pay by invoice, PO or bank transfer?

account, invoice, PO, BACS, payment
David Whitner avatar
Written by David Whitner
Updated over a week ago

Can I add our company details to the invoice?

invoice, billing, subscription, address, details
David Whitner avatar
Written by David Whitner
Updated over a week ago

Where can I see my invoices?

billing, receipt, invoice, charges, subscription
David Whitner avatar
Written by David Whitner
Updated over a week ago

How do I cancel my plan subscription?

cancel subscription, cancel plan, close account
David Whitner avatar
Written by David Whitner
Updated over a week ago